Personal

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Property damage problem

QUESTION Hi team, In the past, we have had claims declined because the allegation against our client didn't include actual property damage (even though there may have been some). This time, a claim has been declined b...

A Year in Review

Tenant cracks stove top

QUESTION Hi Team, I have had a client who is renting a property. A pot was dropped on the ceramic stove top leading to a chip. This has now grown into a crack and the landlord would like the top replaced. The landl...

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Subsidence dispute

QUESTION Hi, The insuring clause of a policy covers any unforeseen and sudden physical loss or damage caused by; (f) subsidence, landslip, rockslide or any other movement. The same policy excludes - loss or ...

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Body corp bother

QUESTION Hi Crossley, In respect of a body corporate, are we required to ask each unit owner whether they have adverse history to declare, as they are effectively an interested party of the body corporate, rather than the...

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Can a driver force another to claim?

QUESTION Hello Two vehicles are involved in a motor accident.  Insured 1 was reversing their vehicle and hit a parked and unoccupied vehicle belonging to Insured 2. Both vehicle owners have fully comprehensive...

FSCL Case Study

Underinsured when a cyclone struck

In 2012 Henry* bought his first house and asked an insurance broker to arrange house insurance. The broker corresponded with Henry using his work email address, but the email address on the insurance application form was different....

Feature

Important Appointments in the Industry

Chris Mackinnon to take on regional Lloyd’s role Chris Mackinnon of Lloyd’s is set to become the insurance body’s regional director for Asia, the Pacific, Middle East and Africa. Mackinnon will replace Iain...

Feature

State Insurance reveals its strangest claims of...

Dogs driving vans, stolen false teeth, and speeding jandals were among State Insurance’s most peculiar claims of the year. The insurer has released a list of the most curious claims of the last calendar year, with...

Humans of NZI

Gary Rennie: Paving the way for safer roads

A proudly born and raised Cantabrian, Gary Rennie was a career banker for 30 years before stepping into the world of insurance. Four years after the Canterbury earthquakes in 2011, Gary’s first insurance role saw him helping...

Advertorial

PSC Connect going from strength to strength

PSC Insurance Group, an ASX listed company and the parent company of PSC Connect NZ has announced the release of its comprehensive half-year results to December 31, 2023.  The key highlights for the half year are:...

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